Community Connections

Connecting citizens, immigrants, and refugees in the community

Updated September 20, 2021

The ANC remains vigilant against the risk of COVID-19. 

As a direct service provider, we are continuing most of our current COVID-19 protocols on all ANC premises.

The one exception is that our offices are now readily open to the public, and drop-in services are more available. We continue to encourage that visitors make appointments, but it is no longer required.

All other COVID-19 preventative measures remain in effect. Staff members continue to wear masks and we ask that visitors to our office do so as well.

If you have any questions, please reach out to the ANC staff member you work with, or you can email us at information@ancnl.ca. If you are unsure where to direct your inquiry, please phone our main reception number in St. John’s at 709-722-9680 or visit https://www.ancnl.ca/contact-us/.

Please download COVID Alert, Canada’s free COVID-19 exposure notification app. It can alert you and your family to possible exposures before you have symptoms: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/covid-alert.html.


The Community Connections Program engages citizens, immigrants and refugees to create meaningful community connections in Newfoundland and Labrador. The Program assists immigrants adapt to life in Canada by matching them with local volunteers who provide assistance with learning English, establishing social connections, and integrating into their new community.

Volunteers support many ANC programs, including:

  • Newcomer Match Program
  • Academic Tutor Program
  • Fresh Start Breakfast program at ESL Learning Centre
  • English as a Second Language (ESL) Volunteer Tutor Program
  • After-School Program
  • ESL Conversation Circle Program
  • Women’s/Men’s/Youth/Young Adult/Senior’s/Stay-at-Home Mothers’ Groups
  • Special Events/Activities

There are many ways that an individual can become involved with the Association for New Canadians as a volunteer. Please browse through the volunteer information to learn more about the various volunteer opportunities and how to become a volunteer.

Already volunteering with the ANC? Please feel free to check out a list of volunteer resources.

For more information, please contact:

Career and Employment Services

Career-focused employment programs and services for newcomers

Updated August 12, 2021

The ANC remains vigilant against the risk of COVID-19. As a direct service provider, we are continuing most of our current COVID-19 protocols on all ANC premises. The one exception is that our offices are now readily open to the public, and drop-in services is more available. We continue to encourage that visitors make appointments, but it is no longer required.

All other COVID-19 preventative measures remain in effect. Staff members continue to wear masks and we ask that visitors to our office do so as well.

If you have any questions, please reach out to the ANC staff member you work with, or you can email us at information@ancnl.ca. If you are unsure where to direct your inquiry, please phone our main reception number in St. John’s at 709-722-9680 or visit https://www.ancnl.ca/contact-us/.

Please download COVID Alert, Canada’s free COVID-19 exposure notification app. It can alert you and your family to possible exposures before you have symptoms: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/covid-alert.html

Please note: We continue to follow the best advice of public health authorities to minimize the threat of COVID-19. Our staff remains available to provide support and assistance electronically and by phone. The Upcoming Events calendar on the AXIS website tells you how to participate in virtual employment and business workshops and training sessions. For additional information about our programs and services, call Wendy at (709) 579-1780 or e-mail axis@nfld.net.

If you have employment questions related to COVID-19 or the Canada Emergency Response Benefit, or if you are facing challenges with your current employment, please call or email Terri at (709) 722-3651 or employment@nfld.net.


AXIS (Acquiring Experience; Integrating Skills) Career and Employment Services is the employment division of the ANC that provides career-focused employment programs and services as well as customized workplace communications training for immigrants living throughout Newfoundland and Labrador.

Career and employment services

Immigrants to Canada, who are Permanent Residents or who have a valid work permit, may participate in a variety of programming, including:

    • Employment counselling
    • Business start-up and growth development services 
    • Pre-employment skills development training
    • Advanced/workplace communications training
    • Bridge-to-work programs
    • Online employment programs, tools, and services
    • Employer engagement

For more information, please contact:

Connect with AXIS online: https://www.axiscareers.net/home 

 

Settlement Support

The ANC offers settlement supports to Permanent Residents throughout Newfoundland and Labrador. We assist immigrants in identifying settlement goals and provide assistance with accessing and/or understanding various aspects of Canadian life, such as:

  • Personal health and the Canadian health care system
  • Community supports and programs
  • Federal and Provincial services and programs
  • Family life in Canada
  • Banking and budgeting
  • Housing
  • Laws, rights, and responsibilities in Canada
  • Canadian school system
  • Mental health and addiction services
  • Navigating public transit routes

In addition, eligible immigrants can access:

The ANC provides settlement outreach supports across Newfoundland and Labrador. If you or someone you know requires assistance with settling in the province as a Permanent Resident, please contact:

The ANC also has Satellite Offices in Corner Brook, Grand Falls-Windsor, Clarenville, Labrador West, Happy Valley-Goose Bay, Forteau, and St. Anthony.

Immigrants and other stakeholders can access an array of supports, including general settlement/orientation supports (e.g., Needs Assessments, Settlement Planning, Community Bridging and Connections, etc.), as well as referrals to internal and external programs designed to support immigrant integration.

Services are also available to help support:

  • Co-sponsor groups and their private sponsorship efforts to bring refugees to the province, including assistance during the one-year settlement period
  • Designated employers and endorsed employees under the Atlantic Immigration Pilot (AIP)

For more information, please check out our information sheets on services available in Corner Brook, Labrador City, Happy Valley-Goose Bay, and Grand Falls-Windsor (links).

You can also contact our Satellite Offices at:

Western Region
western@ancnl.ca
(709) 634-2656

Central Region
central@ancnl.ca
(709) 489-0235

Labrador West
labradorwest@ancnl.ca
(709) 944-7775

Happy Valley-Goose Bay
hvbg@ancnl.ca
(709) 896-8787

Forteau
forteau@ancnl.ca
(709) 9331-2887

Clarenville
clarenville@ancnl.ca
(709) 631-9550

St. Anthony
stanthony@ancnl.ca
(709) 454-6941

Resettlement Assistance Program

The ANC’s Resettlement Assistance…

The ANC’s Resettlement Assistance Counsellors welcome Government-Assisted Refugees at the St. John’s International Airport and assist with immediate needs, such as:

  • Securing temporary accommodations (including providing access to a live-in RAP/Settlement Counsellor at the ANC’s Reception House)
  • Securing permanent accommodations (finding and moving into their first home and helping with both the details of finding and living in an apartment)
  • Banking and budgeting
  • Shopping
  • Accessing health care
  • Accessing mandatory provincial and federal programs and services (e.g., MCP, Interim Federal Health, etc.)

In addition, Resettlement Assistance Counsellors work closely with landlords to help ensure access to affordable housing for immigrants.

A Settlement Counselor will continue to provide Settlement Support until an immigrant acquires Canadian citizenship.

 

 

Language Training and Assessment

English as a Second Language Programming for immigrants and refugees

Updated August 12, 2021

The ANC remains vigilant against the risk of COVID-19. As a direct service provider, we are continuing most of our current COVID-19 protocols on all ANC premises. The one exception is that our offices are now readily open to the public, and drop-in services is more available. We continue to encourage that visitors make appointments, but it is no longer required.

All other COVID-19 preventative measures remain in effect. Staff members continue to wear masks and we ask that visitors to our office do so as well.

If you have any questions, please reach out to the ANC staff member you work with, or you can email us at information@ancnl.ca. If you are unsure where to direct your inquiry, please phone our main reception number in St. John’s at 709-722-9680 or visit https://www.ancnl.ca/contact-us/.

Please download COVID Alert, Canada’s free COVID-19 exposure notification app. It can alert you and your family to possible exposures before you have symptoms: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/covid-alert.html

Updated April 23, 2021

Please note: We are following the best advice of public health authorities to minimize the threat of COVID-19. Classes have resumed at the ESL Training Centre under enhanced health precaution protocols. ESL classes are being offered with reduced numbers per classroom, and in two cohorts.  

CELPIP testing is being offered at reduced capacity. Meanwhile, CAEL testing is on hold. We continue to discourage drop-in visits to all our facilities. If you have questions contact your teacher. If you are NOT already an ESL student, contact us using the information below.


Language Instruction for Newcomers to Canada (LINC)

The ANC offers English as a Second Language (ESL) training based on the federal Language Instruction for Newcomers to Canada (LINC) curriculum guidelines and the national standard Canadian Language Benchmarks (CLB).* All instruction is provided by qualified instructors. On-site classes are offered at the ANC’s Adult ESL Training Centre in St. John’s and the ANC’s regional office in Corner Brook. Part-time instruction is also offered in the St. John’s area through the Itinerant Teacher Program and throughout the province via the Outreach ESL Tutor Program

St. John’s

Day classes: Both full- and part-time classes are offered at the Association’s Adult ESL Training Centre in St. John’s. Classes are open to permanent residents only. 
Evening classes: Part-time evening classes are offered regularly. Evening classes are open to all newcomers. Please contact the Center for this semester’s schedule.

Corner Brook

Part-time classes are available with both day and evening schedules classes are open to all. Please contact the Corner Brook Regional Office for more information. 

Contact us for more information

  • ESL Training Centre
    Phone: (709) 726-6848
    Fax: (709) 726-6841
    Email: linc@ancnl.ca
  • Corner Brook office
    Phone: (709) 634-2656
    Email: western@ancnl.ca

* The Canadian Language Benchmarks (CLB) standard is a descriptive scale of language ability in English as a Second Language (ESL) written as 12 benchmarks or reference points along a continuum from basic to advanced. Learn more on the CLB website.

Settlement and Orientation

Assisting immigrants and refugees as they adapt, settle, and integrate

Updated August 12, 2021

The ANC remains vigilant against the risk of COVID-19. 

As a direct service provider, we are continuing most of our current COVID-19 protocols on all ANC premises.

The one exception is that our offices are now readily open to the public, and drop-in services are more available. We continue to encourage that visitors make appointments, but it is no longer required.

All other COVID-19 preventative measures remain in effect. Staff members continue to wear masks and we ask that visitors to our office do so as well.

If you have any questions, please reach out to the ANC staff member you work with, or you can email us at information@ancnl.ca. If you are unsure where to direct your inquiry, please phone our main reception number in St. John’s at 709-722-9680 or visit https://www.ancnl.ca/contact-us/.

Please download COVID Alert, Canada’s free COVID-19 exposure notification app. It can alert you and your family to possible exposures before you have symptoms: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/covid-alert.html


*Program/service eligibility is dependent on an individual’s Immigration Status.

Services offered by the Resettlement Assistance and Settlement Programs include:

  • Resettlement assistance to GARsFather holding his two children.
  • Needs assessments, referrals, and assistance with settlement planning
  • Information and orientations about life in Canada
  • Health and wellness supports
  • Social and recreational groups and activities
  • Interpretation and translation (in over 20 languages) 

For more information, please contact: