COVID-19: Resources, updates and notices

Updated December 30, 2020

The ANC remains committed to ensuring the wellbeing of our staff and clients, and to maintaining relationships with our partners as we transition back to our regular workplaces.

Please note that we are mirroring provincial and municipal government precautionary actions and putting a temporary hold on all in-person extracurricular events. This does NOT include ESL classes, but does apply to conversation circles, social groups, etc. These will be switched to virtual events where possible. Please contact organizers if you have questions.

ANC Clients

With Level 2 public health guidelines in place, most staff members are operating from their offices.

If you wish to meet with an ANC employee, you must schedule an appointment by contacting the person you are looking for by phone or e-mail.

To protect our staff, clients and colleagues you will see new safety measures in place when visiting our offices.

You MUST wear a mask on-site for safety reasons. If you do not have a mask, the ANC will provide you with one.

Additionally, we are unable to provide services to drop-ins at this time.

Please call our main office in St. John’s (709-722-9680), 1-833-222-0921 (toll–free) outside St. John’s, or e-mail and we will connect you! 


On this page you will find information about the Association for New Canadians, our services, and our partners.

We have also included other important information from trusted sources. 

Many of our groups and meetings remain online: Check our events calendar.

If you are unsure who to contact, phone 709-722-9680 in the St. John’s area, 1-833-222-0921 (toll-free) outside St. John’s, or e-mail us.

ESL Training Centre

The ESL Training Centre has recommenced classes at reduced capacity.

CELPIP testing has resumed at our ESL Training Centre with spaces in the room limited to encourage physical distancing. Find out more information here.

AXIS Career Services

While our in-person services remain limited, we continue to provide support and assistance electronically and by phone. The Upcoming Events calendar on the AXIS website tells you how to participate in virtual employment and business workshops and training sessions.

For additional information about our programs and services, call Wendy at (709) 579-1780 or e-mail

If you have employment questions related to COVID-19 or the Canada Emergency Response Benefit, or if you are facing challenges with your current employment, please call or email Terri at (709) 576-7090 or

Satellite Offices

ANC staff in Labrador West, Happy Valley-Goose Bay, the Labrador Straits, Corner Brook and Grand Falls-Windsor are on the job, connecting to clients through telephone, e-mail and video meetings. Use your usual contact information to connect with them.

Permanent Residents, Students, Temporary Foreign Workers

ANC staff remain available to answer questions and help you. Contact them by e-mail; follow-up discussions can be by e-mail, phone, or videoconference. International students, temporary foreign workers, and others who are in Canada under temporary permits should e-mail Sophia Solomon. Permanent Residents with settlement or other questions can e-mail Sonia Krajewska. AIP employees seeking settlement plans can contact Zack Noel.

 Community Connections

Picture of Globe. Text: ANC Newcomers Community Connections

While our groups and conversation circles transition back to meeting in person, several remain online. Join the Facebook group ANC Newcomers Community Connections to stay up-to-date on conversation circles, on-line classes, activities, and more!

The schedule of upcoming activities is on our Events Calendar.

Diversity Team

Diversity team members are on the job in St. John’s and Corner Brook — and now, they can instantly be anywhere in the province. They’ve developed a series of online presentations about business diversity, racism, and more; all are free to access. For the schedule and more information, check out the Facebook group ANC Newcomers Community Connections.

For information, e-mail

Privately-Sponsored Refugees and sponsors

Our PSR team has put together useful resources for clients and sponsors. That information is available here. You may contact:
PSR Co-ordinator Kate Simms
Community Settlement & Integration Counsellor Sonia Krajewska
Community Connections Coordinator Kathryn Holloway

Administrative offices

Staff in other offices (accounting, communications, human resources, etc.) are available through their usual e-mail addresses and phone numbers. 

If you need help reaching anyone, phone 709-722-9680 in the St. John’s area, 1-833-222-0921 (toll-free) outside St. John’s, or email

Government websites

The Government of Canada has an informative COVID-19 website. You will find:

The Government of Newfoundland and Labrador has valuable information for everyone in the province, including this video:


Find more on the provincial government’s official COVID-19 website (aussi disponsible en francais) including

The provincial Department of Health and Community Services has created some valuable COVID-19 resources, translated to several languages. Follow the links below for PDF documents.

Mental Health and Wellness: Supporting Children (568 KB)

Other important resources