List of Resources: Support for the Ukrainian-Canadian Community

Below is a list of resources compiled to keep you informed of the current situation in Ukraine. (Updated April 7)

CURRENT INFORMATION ON PROVINCIAL MEASURES

The provincial government has established a Ukrainian Family Support Desk. The Ukrainian Family Support Desk offers in-person, expedited support for Ukrainians seeking temporary safe-haven and permanent resettlement in the province. Click here to read the news release launching the initiative; e-mail the Support Desk at UkrainianFamily@gov.nl.ca.

Ukrainian nationals interested in staying in Newfoundland and Labrador can find information here.

The Government of Newfoundland and Labrador will provide Medical Care Plan (MCP) coverage and Newfoundland and Labrador Prescription Drug Plan (NLPDP) coverage, for Ukrainians who enter Canada under the Canada-Ukraine Authorization for Emergency Travel or the special family reunification sponsorship pathway for the duration of their visa. Read the news release here.

CURRENT INFORMATION ON FEDERAL MEASURES

Visit IRCC’s immigration measures for people affected by the situation in Ukraine page for updates, resources and contact information, including:

Contacting IRCC about the situation in Ukraine
Status of IRCC’s offices overseas
If you have immediate family in Ukraine
Find useful information and resources if you are in Ukraine or if you are in Canada
What happens next

VACCINATION EXEMPTION FOR UKRAINIAN NATIONALS

You can enter Canada if you’re a Ukrainian national who is not fully vaccinated and you have a:

temporary resident visa (visitor visa)
temporary resident permit or
written notice of approval for an application for permanent residence in Canada

Click here to learn more, including testing requirements.

NEW IMMIGRATION STREAMS FOR UKRAINIAN NATIONALS

On March 3, 2022, IRCC issued a news release announcing the following new immigration streams for Ukrainian nationals who want to come to Canada temporarily or permanently:

Canada-Ukraine Authorization for Emergency Travel, available for all Ukrainian nationals wishing to come to Canada temporarily; can be extended by at least 2 years.
Special family reunification sponsorship pathway for permanent residence, for Ukrainian nationals who are immediate and extended family members of Canadian citizens and permanent residents.

More information on these new temporary and permanent residence programs, including processing times, will be available in the coming days and weeks. Visit IRCC’s website for future updates.

EMERGENCY IRCC CONTACT INFORMATION FOR CURRENT APPLICANTS

(updated March 3, 2022) IRCC established a dedicated service channel for Ukraine immigration enquiries available for clients both in Canada and abroad at 613-321-4243, with collect calls accepted. Clients can add the keyword “Ukraine2022” to the IRCC crisis web form with their enquiry and it will be prioritized.

EMERGENCY CONTACT INFORMATION FOR CANADIANS IN UKRAINE (NOT RELATED TO IMMIGRATION)

Anyone needing help is asked to call the government’s 24/7 Emergency Watch and Response Centre, which is based in Ottawa. The centre can be reached:

By telephone at 1-613-996-8885
By email at sos@international.gc.ca
By text message at 1-613-686-3658

UKRAINIAN NATIONALS IN CANADA UNABLE TO GO BACK HOME

Visit the section for Ukrainian nationals in Canada of IRCC’s immigration measures page to learn how you can extend or renew your immigration status as a visitor, student, or worker, or whether you may be able to apply for a work permit as a temporary resident.

COMMUNICATING WITH LOVED ONES IN UKRAINE

Canadian telephone and communications companies Bell, Rogers (including Fido and chatr), Shaw and Telus will offer free long-distance calls to Ukraine until March 31, 2022. In addition, Rogers and Telus will waive roaming charges to clients currently in Ukraine during the same period.

RESOURCES FOR EDUCATORS

Acknowledgements

Many thanks to our provincial counterparts, the Manitoba Association of Newcomer Serving Organizations (MANSO) for providing many of the resources on this page. As the situation in Ukraine is very fluid, information is changing rapidly. Please refer to the Government of Canada website for the most up-to-date information.

Last updated: March 17, 2022