Updated May 22. 2020
We want to be sure you have the information you need to deal with the COVID-19 situation. The ANC continues to monitor public health information. We remain committed to supporting clients and partners during these challlenging times.
On this page you will find information about the Association for New Canadians, our services, and our partners.
We have also included other important information from trusted sources.
Our offices are closed, but our settlement and resettlement teams are still available by phone or e-mail. The Child and Youth Programs team is working by phone, e-mail or video call. Some groups and meetings have moved online: Check our events calendar.
If you are unsure who to contact, phone 722-9680 or e-mail us.
ESL Training Centre
English as a Second Language classes continue through home study methods. Teachers are in touch with students, and home learning kits have been distributed.
CELPIP and CAEL testing are on hiatus at the moment while we explore options for administering them safely.
AXIS Career Services
While our in-person services have been suspended, we continue to provide support and assistance electronically and by phone. The Upcoming Events calendar on the AXIS website tells you how to participate in virtual employment and business workshops and training sessions.
For additional information about our programs and services, call Wendy at (709) 579-1780 or e-mail firstname.lastname@example.org.
If you have employment questions related to COVID-19 or the Canada Emergency Response Benefit, or if you are facing challenges with your current employment, please call or email Terri at (709) 722-3651 or email@example.com.
ANC staff in Labrador West, Happy Valley-Goose Bay, the Labrador Straits, Corner Brook and Grand Falls-Windsor are on the job, connecting to clients through telephone, e-mail and video meetings. Use your usual contact information to connect with them.
Permanent Residents, Students, Temporary Foreign Workers
ANC staff remain available to answer questions and help you. Contact them by e-mail; follow-up discussions can be by e-mail, phone, or videoconference. International students, temporary foreign workers, and others who are in Canada under temporary permits should e-mail Sophia Solomon. Permanent Residents with settlement or other questions can e-mail Sonia Krajewska. AIP employees seeking settlement plans can contact Zack Noel.
Our groups and conversation circles aren’t meeting in person, but several have moved online. Join the Facebook group ANC Newcomers Community Connections to stay up-to-date on conversation circles, on-line classes, activities, and more!
The schedule of upcoming activities is on our Events Calendar.
Diversity team member are on the job in St. John’s and Corner Brook — and now, they can instantly be anywhere in the province. Watch for online presentations made just for workers, school-aged children, and more.
For information, e-mail firstname.lastname@example.org.
Privately-Sponsored Refugees and sponsors
Our PSR team has put together useful resources for clients and sponsors. That information is available here. You may contact:
PSR Co-ordinator Kate Simms
Community Settlement & Integration Counsellor Sonia Krajewska
Community Connections Coordinator Kathryn Holloway
Staff in other offices (accounting, communications, human resources, etc.) are available through their usual e-mail addresses and phone numbers.
If you need help reaching anyone, phone 709-722-9680 or e-mail information @ancnl.ca.
The Government of Canada has an informative COVID-19 website. You will find:
- Symptoms and treatment of COVID-19
- How to self-isolate if you have to stay home
- Travel Information
- How COVID-19 affects immigration, refugee claims, citizenship and passport applications
- NEW!! Financial support for newcomers, temporary residents and refugees (Available in multiple languages)
- Financial support for individuals and businesses (including the CERB)
- Our friends at the Refugee Sponsorship Training Program have translated information on federal financial benefits into Arabic, Tigrinya, French and Somali.
The Government of Newfoundland and Labrador has valuable information for everyone in the province, including this video:
- Frequently asked questions about COVID-19 and immigration
- the COVID-19 self-assessment tool
- Mental health and wellness resources
- Hand-washing poster to print out
- Form to report people and businesses acting against health orders
- What business are open and what are closed during the health emergency
The provincial Department of Health has created some valuable COVID-19 resources, translated to several languages. Follow the links below for PDF documents.
- How to Self-Isolate (532 KB)
- COVID-19 – Self-isolation: Guide for caregivers, household members and close contacts (561 KB)
- Cleaning and Disinfection of COVID-19 for Public Settings and Workplaces (745 KB)
- COVID-19 – Hand Washing Poster (2 MB)
- COVID-19 – Best Way to Prevent Poster (671 KB)
- 中文 (简体) (Simplified Chinese)
- አማርኛ (Amharic)
- باللغة العربية (Arabic)
- ትግርኛ (Tigrigna)
Other important resources
- Online services from NL worship communities
- Myths about COVID-19 from the World Health Organization
- The latest news from Eastern Health
- COVID-19 news from Central Health
- News from Western Health
- News and information from Labrador Grenfell Health
- Help for Children and Youth from Kids Help Phone
- From Psychology Tools: A free multi-lingual Guide to Living with Worry and Anxiety amid Global Uncertainty